2. Prices and delivery charges
The prices displayed at abianmusic.com include the statutory Value Added Tax but do not include a delivery charge.The delivery charge for each order will be the same, regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process.
Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary, an abianmusic.com representative will contact you to settle the refund.
Abianmusic.com exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order to an address in Sweden, in accordance with your selected delivery option.
If you don’t collect the parcel or if you’re not available to accept the parcel on the scheduled date for delivery the parcel will be returned to us. We will then charge a fee for shipping and administrative costs of the unclaimed parcel. The fee charged as follows: SEK 300
Abianmusic.com endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. We aim to deliver within 2 to 4 days following confirmation of an order, unless otherwise agreed.
5. Withdrawal of Order
You may cancel or return your order 14 days after receipt of the ordered items. If you have been charged for the items, you will receive a refund. The delivery cost will not be refunded.
If you wish to cancel or return your order, please provide us with notice by email. We will provide a refund attempting to use the same method used to make the payment (or, if the items have not yet been paid for, reflect the return of the items in your account balance) as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items or evidence of you having sent back the items. Another payment method may be used for the refund, provided that you consent to such change; in any case this will not generate any additional charges.
If the item you have received is defective, please notify us promptly.
All items must be returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags should be intact.
6. Payment methods
Our payment services are provided by Klarna.
As soon as your order has been dispatched in the warehouse, you will receive information from Klarna on how and when to complete your payment.
For further information or questions regarding your payment please check klarna.se.
7. Colours and measurements
We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.
An item’s measurements given on abianmusic.com are only approximate values to give you a better understanding of the model or fit of that specific item, and not a definite guarantee of the actual measurements of the item you receive. The final measurements of an item may vary depending on the material used in its production.
8. Company Information
Companies register: Bolagsverket/Swedish Companies Registration Office
VAT registration number: VAT NO. SE559152196701